Primary Email Access
Security Questions
Device Authentication
Confirm access to the registered email address for your e-reader account. This is essential for password resets.
Answer your pre-set security questions accurately. Ensure details match your initial account setup.
Verify the request from your e-reader device. Follow on-screen prompts for confirmation.
Backup Your Reading History
Explore methods to ensure your entire digital library, notes, and highlights are safely stored and transferable.
Cloud Sync
USB Transfer
Archive Restore
Automatic backup of purchases and progress to your online account. Requires active Wi-Fi.
Manually copy files and documents directly from your device to a computer via USB-C cable.
Retrieve previously purchased content and settings from a legacy account or older device backup.
Preserve Offline Highlights Before Account Dissociation
Before any factory reset procedures or account changes, always backup your local annotations. These are stored on-device and are not cloud synced by default.
Continue to detailed guides for hardware resets, firmware updates, and troubleshooting common device issues.